Audio Video Administrator
12months
DFW Airport, Texas, 75261 onsite
Monday-Friday, 8am-5pm
 

Position Summary:

We are seeking a skilled and proactive Audio Visual (AV) Technician to support the design, installation, maintenance, and coordination of AV systems across a dynamic and expansive airport campus. This position plays a critical role in supporting AV technology for monthly formal board meetings, as well as ensuring functionality across numerous buildings, meeting rooms, and operational spaces.

The ideal candidate will be well-versed in Crestron, Polycom, Neat and Extron control systems, have strong project coordination skills, and be comfortable collaborating with external vendors and internal stakeholders to maintain high-performance, reliable AV experiences.

Key Responsibilities:

· Install, configure, maintain, and troubleshoot AV systems, including displays, projectors, microphones, speakers, cameras, and control systems (Crestron Polycom, Neat, and Extron).

· Provide real-time AV support for monthly board meetings and other high-visibility meetings, ensuring seamless operation of live streams, presentations, microphones, and recording systems.

· Coordinate AV-related work across various buildings on the airport campus, including conference rooms, training rooms, and public spaces.

· Manage relationships with AV vendors, create SOWs, coordinate site visits, installations, and maintenance tasks.

· Conduct routine inspections and preventative maintenance on all AV systems to ensure optimal performance.

· Make system and equipment recommendations to improve AV performance and user experience.

· Maintain accurate documentation of AV systems, standards, configurations, and project plans.

· Collaborate with ITS, Energy, Transportation, and Maintenance (ETAM), and operational teams to support integrated technology deployments.

· Stay up to date on AV technology trends, certifications, and best practices.

Required Qualifications:

· Minimum 3–5 years of experience in an AV technician or similar role.

· Proficient with Crestron, Polycom or Neat systems (programming knowledge a plus).

· Strong project coordination and vendor management skills.

· Experience supporting formal meetings or executive boardrooms, including hybrid/remote capabilities.

· Familiarity with a wide range of AV technologies, including video conferencing systems (e.g., Teams, Zoom, etc.), DSPs, matrix switchers, and structured cabling.

· Excellent problem-solving, communication, and customer service skills.

· Ability to work independently and manage multiple priorities across a large, multi-building campus.

· Must be able to lift and carry equipment up to 50 lbs and work in varied physical environments.

Preferred Certifications (one or more of the following):

· AVIXA CTS (Certified Technology Specialist)

· Crestron DMC-E / Crestron Certified Programmer / Crestron Masters

· Polycom Certified Videoconferencing Engineer (PCVE)

· Extron Certifications

· Biamp or QSC Certification

· Networking+ or CCNA (a plus for networked AV systems)