Cust Svc Spec I-Centralized Pt Scheduler
Costa Mesa, CA – 92626
100% Onsite 
Schedule: Monday to Friday 8:30am-5:05pm
6 month with possible TTH based on performance and need. 

Job Summary: The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience. 

Skills:    
One (1) – three (3) years of customer service experience

Required Education:
High School Diploma or equivalent.

REQUIRED (Please highlight these on resume): 
MUST HAVE 2+ years DIRECT radiology diagnostic testing scheduling 
e.g. mammogram, DEXA, X-ray, Ultrasound, CT, MRI, Nuclear Medicine. – Health insurance verification knowledge PREFERRED: – Epic EMR