About the Role

You will be the first point of contact for patients, handling registration, appointment scheduling, check-in/check-out, phone inquiries, and light product/service sales. The position requires reliable transportation to travel between offices as scheduled, strong customer service, the ability to multitask in a busy environment, and a professional, upbeat demeanor.

Key Responsibilities

• Patient registration and insurance/demographic intake
• Schedule, reschedule, and confirm appointments
• Check-in and check-out with accurate payment/visit processing
• Answer and route calls; manage voicemails and messages
• Provide information on services and handle light sales
• Float to multiple offices based on coverage needs

Required Skills & Experience

• Experience in a medical front desk or healthcare reception role
• Strong customer service and phone etiquette
• Proficient appointment scheduling and patient registration
• Ability to multitask and stay organized in a fast-paced setting
• Reliable transportation and willingness to travel between offices
• Availability Monday–Friday with shifts between 7:45 AM and 6:30 PM

Preferred Skills

• Experience in a multi-specialty practice
• Comfort with product/service sales
• Time management and attention to detail